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Order Protection – Peace of Mind for Your Order

Coverage for Lost Shipments

If your package never arrives, we'll replace it at no extra cost.

Coverage for Damaged Shipments

If your items arrive broken or unusable, we'll send a replacement quickly.

Coverage for Stolen Packages

If your package is marked "delivered" but you never received it, we'll help replace it after verification.

  • Guaranteed Delivery

    If your order is delivered late, we'll issue a full shipping refund. If no longer needed, we'll take it back & issue a full refund.

  • Guaranteed Product

    If your order is incorrect or damaged, we'll exchange it.

  • Guaranteed Service

    We'll prioritize your concerns & resolve any issue in less than 24 hours.

  • Guaranteed Satisfaction

    If you're not 100% satisfied with your order, we'll take it back & issue a full refund.

How it works

  • Select Order Protection in Cart or at Checkout
  • Email any concerns to support@sportsgearswag.ca
  • Receive resolution within 1 hour