1. Overview

Sports Gear Swag ("Sports Gear Swag," "SGS," "we," "our," or "us") is committed to delivering your order as quickly, safely, and accurately as possible.

This Shipping Information page explains our order processing, production timelines, shipping methods, delivery estimates, and other important shipping policies.

2. Order Processing

Orders are reviewed before entering production. Production generally begins after:

• Payment has been received (when required)
• Artwork and proofs have been approved (if applicable)
• All required order information has been provided

Orders placed on weekends or holidays will begin processing on the next business day.

3. Production Times

Many Sports Gear Swag products are custom manufactured specifically for each customer. Production times vary depending on:

• Product type
• Order quantity
• Customization requirements
• Material availability
• Seasonal demand

Estimated production times displayed on our website are estimates only and do not include shipping transit time.

4. Shipping Methods

We ship using trusted shipping carriers, which may include:

• UPS
• FedEx
• USPS
• DHL
• Freight carriers
• Regional delivery providers

Available shipping methods vary depending on the destination, product, package size, and selected shipping service.

5. Shipping Rates

Shipping charges are calculated based on factors including:

• Package weight
• Package dimensions
• Destination
• Shipping method selected
• Number of packages
• Freight requirements (when applicable)

Shipping charges are displayed during checkout before your order is finalized.

6. Delivery Estimates

Estimated delivery dates are provided for planning purposes only. Actual delivery dates may vary due to factors including:

• Carrier operations
• Weather conditions
• High shipping volumes
• Customs processing
• Address verification
• Events beyond our reasonable control

Unless expressly stated otherwise, delivery dates are estimates and are not guaranteed.

7. Tracking Information

When available, tracking information will be provided after your order ships. Tracking updates are generated by the shipping carrier and may not appear immediately after shipment. Customers are encouraged to monitor tracking information for delivery updates.

8. Split Shipments

To improve fulfillment times, Sports Gear Swag may ship an order in multiple packages or from different production facilities. Split shipments may occur due to:

• Product availability
• Production scheduling
• Inventory locations
• Oversized products
• Carrier requirements

Packages may arrive on different dates.

9. Shipping Addresses

Customers are responsible for providing accurate shipping information, including:

• Recipient name
• Company name (if applicable)
• Street address
• Apartment or suite number
• City
• State or Province
• ZIP or Postal Code
• Country
• Phone number

Sports Gear Swag is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

10. Address Changes

Shipping address changes may be requested before an order ships. Once an order has been released to the shipping carrier, address changes may no longer be possible or may be subject to carrier fees.

11. Lost, Stolen & Delayed Packages

Once a shipment has been transferred to the shipping carrier, delivery is managed by the carrier.

If your shipment is delayed, appears lost, or is marked as delivered but cannot be located, please contact Sports Gear Swag promptly. We will work with the carrier to assist in investigating the shipment when appropriate.

Sports Gear Swag is not responsible for packages lost or stolen after they have been confirmed as delivered by the carrier.

12. Damaged Shipments

If your shipment arrives damaged:

• Inspect the shipment immediately upon delivery.
• Take clear photographs of the packaging and damaged products.
• Retain all original packaging materials.
• Contact Sports Gear Swag as soon as reasonably possible.

Additional information may be requested to assist with carrier claims or replacement requests.

13. International Shipping

International shipping may be available for select products and destinations. Customers are responsible for any applicable:

• Customs duties
• Import taxes
• Brokerage fees
• Government-imposed charges
• Other import-related costs

Delivery times for international shipments vary by destination and customs processing.

14. Freight Deliveries

Oversized, palletized, or bulk orders may ship via freight carrier. Additional services such as:

• Liftgate service
• Residential delivery
• Limited-access delivery
• Delivery appointments
• Inside delivery

may require additional charges. Customers should inspect freight shipments before signing for delivery whenever possible.

15. Holiday Shipping

Production schedules and shipping carrier transit times may be extended during holidays and peak seasons. Customers are encouraged to place time-sensitive orders as early as possible.

16. SGS Order Protection

Eligible orders may qualify for SGS Order Protection if purchased during checkout. Please review our SGS Order Protection page for complete coverage details, eligibility requirements, and claim procedures.

17. Shipping Restrictions

Certain products may have shipping restrictions based on:

• Product size
• Weight
• Destination
• Applicable laws or regulations

Sports Gear Swag reserves the right to select an alternative shipping method when necessary to safely and efficiently deliver an order.

18. Policy Updates

We may update this Shipping Information page from time to time. Any revisions become effective when posted on this page. The "Last Updated" date above reflects the most recent revision.

19. Related Policies

For additional information, please review our:

• Terms of Service
• Privacy Policy
• Cookie Policy
• Return Policy
• Order Policies & Disclaimers
• Intellectual Property & Copyright Policy
• Artwork Guidelines
• SGS Order Protection

20. Contact Us

If you have any questions regarding shipping or delivery, we're happy to help.

Sports Gear Swag
Website: Sports Gear Swag
Email: sales@sportsgearswag.ca
Phone: 1-833-301-6511